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Rather than trying to compete strictly by reducing costs, manufacturers must stay close to their customers, understanding and exploiting the unique value they have to offer in their marketplace. As SMB manufacturers get more sophisticated and fight back, they can take charge of their market by considering 5 steps to improving business performance and sustaining customer loyalty: Continuous measurement and improvement Product innovation and quality Delivery speed and agility Lean and “green” Proactive alert and exception management Read this white paper to get the details behind each of the 5 steps. They are presented with a brief discussion and examples of its impact. Request Free!

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Improve Business Performance and Customer Loyalty in 5 Steps

DNV will be delivering live one-day seminars in 9 cities during the first few months of 2010 at no cost to you! Space is limited so register now! [Only register if you can make it to one of these cities on their respective date] San Antonio, TX – February 17th San Diego, CA – March 1st Torrance, CA – March 2nd Phoenix, AZ – March 3rd Seattle, WA – March 4th San Jose, CA – March 5th Kansas City, MO – March 16th Providence, RI – March 23rd Miami, FL – March 24th 8am – 3pm (exact locations TBA after registration) In the spirit of partnering with their existing and future clients, they will provide information on some of the most requested subjects facing their clients, including: SAFETY Improve Safety & Reduce Risks through Modern Safety Management Systems ENVIRONMENTAL Save some green by being green with an Environmental Management System CONTINUAL IMPROVEMENT (QUALITY) Recurring problems? Shallow internal audits? Be effective – Root Cause Analysis & Internal Audits AEROSPACE AS9100 Rev. C changes, latest updates and transition process plus the impacts of AS9101 Rev. D Additionally, they will also discuss how DNV can go beyond the traditional role of a certification body and perform assessment work, well beyond the scope of standards and unconstrained by accreditation rules. Who should attend? Management representatives, quality, environmental and safety managers and staff interested in improving overall business performance. Registration information will be provided to persons registering in the same city where the event is scheduled to take place. Request Free!

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Updates & Impacts – Live 1-Day Seminar

Billing has always been a mission-critical operation for utilities. For the utility with environmentally-aware customers, its importance is increasing. By combining environmental and financial information, “green billing” helps customers understand the long-term environmental effects of their personal energy and water use. Request Free!

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Green Billing

This eBook is your industry-specific roadmap out of the economic slump. Selling through a Slump: An Industry-by-Industry Playbook brings together sales strategies and best practices from 11 top sales experts from 11 distinct vertical market sectors, ranging from retail to health care to telecom – because one size doesn’t always fit all. The practical tips and experience-based wisdom here aren’t just limited to any single industry, though. Regardless of your market sector, you’re bound to find value in this arsenal of great sales ideas. Get access to exclusive tips on how to sell in a challenging market, from renowned sales experts like Jill Konrath, Charles Green, and Dave Stein. You’ve got questions – this eBook was created to give you answers. Request Free!

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Selling Through A Slump – An Industry-by-Industry Playbook to Help You Prepare for the Recovery

Published monthly on 100 percent de-inked recycled fiber paper, Environmental Design + Construction provides the progressive architect, designer, specifying engineer and building developer with essential information on the rapidly growing green building industry. Request Free!

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Environmental Design + Construction

The dramatic shifts in demand, supply, costs, availability of materials, energy, market conditions, interest rates, geopolitical issues, green initiatives, etc. that have emerged in recent years will likely get more volatile. It is essential that as a manufacturer, you first understand the impact external changes have on your operations, plans and competitiveness, and then proactively prepare yourselves to grow in this new reality. Read this white paper to get the 4 steps to manufacturing success and understand how the tight controls necessary for success with Lean, can leave companies more vulnerable to supply disruptions, production problems, quality issues, and abrupt changes in demand. Request Free!

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Dealing with Chaos: 4 Steps to Manufacturing Success