March 12th, 2010 by
Military & Aerospace Electronics editorial covers topics such as Navigation/Guidance, Avionics, Missile Systems, Communication Systems, Electronic Warfare, Simulation/ Training Systems, Unmanned Vehicles, Nanotechnology, Biometrics, Homeland Security, Shipboard Electronics, Reconnaissance Equipment and other relevant topics to military professionals in organizations such as the Department of Defense (DOD), NASA, FAA, CIA, FBI, NSA, Defense Contractors, Prime Contractors, Subcontractors/ Integrators, Electronics Manufacturers, Defense Systems Vendors, and R&D, among others. Request Free!
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Military & Aerospace Electronics
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March 12th, 2010 by
Email and e-commerce veteran, Sherry Chiger, offers benchmark metrics, close analysis and real-life case studies of email marketing that measures up. Request Free!
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E-Mail Essentials
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March 11th, 2010 by
Better decision making is more important when resources become restricted during a recession, so BI and analytics projects will still appeal to management. However, justifying large capital outlays for software will be challenging unless short-term benefits can be directly correlated with the investment. As more incremental projects are undertaken, it will be important to execute these projects within the long-term strategic plan of organization-wide decision management. Read an active Q&A session with Dan Vesset, IDC Program Vice President of Business Analytics on building a successful enterprise BI strategy. Request Free!
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The Road to BI Success
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March 11th, 2010 by
By focusing on the right process metrics, companies can track performance, diagnose bottlenecks, and uncover opportunities. This way, companies can take informed action towards improved supply chain performance. Enhanced supply chain performance will in turn improve financial performance by reducing costs, increasing working capital, and strengthening customer loyalty. Request Free!
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SAP Business Objects Supply Chain Performance Management: Improving Supply Chain Effectiveness
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March 11th, 2010 by
In this on-demand webinar, join Michele Rowan of Customer Contact Strategies as she reveals how she led the Hilton@Home program to success, growing it from 200 to 1,000 agents in 18 months. Register for this FREE on-demand webinar to learn: Why adapt your company culture for an at-home program How and when to train at-home agents At-home supervisor tips for success Request Free!
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Long Time, No See: How to Keep Work At-Home Agents Connected
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March 10th, 2010 by
Enterprises are looking for ways to cut costs. Self-service applications are a proven method for achieving this essential corporate goal. A well executed self-service strategy that prioritizes customer needs can enhance the customer experience and speed problem resolution and order placement while reducing costs. In this White Paper, you will learn: Business and Call Center Trends Driving Automation Finding the Right Balance between Self-Service and Live Agent Support The Benefits of Self-Service Determining What to Automate via Self-Service Written by: DMG Consulting LLC Sponsored by: Microsoft Dynamics CRM Request Free!
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Self-Service: Putting Customers First Makes You a Winner
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Tags: aerospace, Art, communication, Computers, Electronics, Energy, guidance, Industrial, military, missile-systems, nanotechnology, security, Sem, Technology, training
