OptoIQ

Powered by the leading media brands in photonics – Laser Focus World, Industrial Laser Solutions, Lightwave, BioOptics World, Vision Systems Design, LEDs, Cabling Installation & Maintenance, and Military & Aerospace Electronics, among others — OptoIQ will help you research answers to your design questions as well as stay abreast of the latest product introductions, R&D advances, and application trends. Request Free!

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OptoIQ

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The Road to BI Success

Better decision making is more important when resources become restricted during a recession, so BI and analytics projects will still appeal to management. However, justifying large capital outlays for software will be challenging unless short-term benefits can be directly correlated with the investment. As more incremental projects are undertaken, it will be important to execute these projects within the long-term strategic plan of organization-wide decision management. Read an active Q&A session with Dan Vesset, IDC Program Vice President of Business Analytics on building a successful enterprise BI strategy. Request Free!

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The Road to BI Success

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Premise to Cloud-Based Call Center Solutions

A million dollars is a lot of money for anyone. Suppose you could save that much over five years and improve your Call Center’s operations at the same time? Register for this on-demand webinar and see how management at 211 San Diego transitioned from a premise-to-cloud based call center. From their first-hand experience they discuss their initial concerns, their decision to transition, easy implementation and the positive results they achieved. Request Free!

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Premise to Cloud-Based Call Center Solutions

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SAP Business Objects Supply Chain Performance Management: Improving Supply Chain Effectiveness

By focusing on the right process metrics, companies can track performance, diagnose bottlenecks, and uncover opportunities. This way, companies can take informed action towards improved supply chain performance. Enhanced supply chain performance will in turn improve financial performance by reducing costs, increasing working capital, and strengthening customer loyalty. Request Free!

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SAP Business Objects Supply Chain Performance Management: Improving Supply Chain Effectiveness

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Learn how to choose the best VoIP Phone system for your business and save up to 80% on your bill

Register now to download WhichVoIP.com’s FREE Business VoIP white paper “The WhichVoIP.com Introductory Guide To Business VoIP Phone Service” as well as receiving free customized, no obligation, Business VoIP quotes and see how VoIP would benefit your business. Find out what Business VoIP Service is and all the benefits it brings. Understand what your options are for Business VoIP service – Hosted VoIP service or an IP PBX? Learn about the great features you get with Business VoIP service. Find out why so many small and medium sized businesses are moving to Business VoIP Phone Service. Request Free!

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Learn how to choose the best VoIP Phone system for your business and save up to 80% on your bill

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Self-Service: Putting Customers First Makes You a Winner

Enterprises are looking for ways to cut costs. Self-service applications are a proven method for achieving this essential corporate goal. A well executed self-service strategy that prioritizes customer needs can enhance the customer experience and speed problem resolution and order placement while reducing costs. In this White Paper, you will learn: Business and Call Center Trends Driving Automation Finding the Right Balance between Self-Service and Live Agent Support The Benefits of Self-Service Determining What to Automate via Self-Service Written by: DMG Consulting LLC Sponsored by: Microsoft Dynamics CRM Request Free!

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Self-Service: Putting Customers First Makes You a Winner

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