Engineering Magazines

Despite the need to increase efficiencies and cut costs in the data center, IT directors continue to find themselves forced to coerce rigid, proprietary storage systems to address core business needs. Learn how Fluid Data storage enables data to be actively, intelligently managed at the most granular level for unprecedented flexibility and efficiency. This paper will cover: How to use data center resources to their full potential Ways to scale storage alongside your business without artificial limits or downtime Tools that increase data availability and automated storage administration Request Free!

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Fluid Data Storage Drives Flexibility in the Data Center

This paper describes how IT organizations can use Citrix XenServer and Citrix Essentials for XenServer to: Protect IT assets from a broad range of outages and failures. Establish automated and prioritized plans for system recovery. Affordably extend these capabilities to a much greater portion of the IT infrastructure. Learn more about this simple yet powerful business continuity solution that any organization can implement easily and cost effectively. Download the white paper now! Request Free!

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Enabling Enterprise-Class Business Continuity for Less

Register now to download WhichVoIP.com’s FREE Business VoIP white paper “The WhichVoIP.com Introductory Guide To Business VoIP Phone Service” as well as receiving free customized, no obligation, Business VoIP quotes and see how VoIP would benefit your business. Find out what Business VoIP Service is and all the benefits it brings. Understand what your options are for Business VoIP service – Hosted VoIP service or an IP PBX? Learn about the great features you get with Business VoIP service. Find out why so many small and medium sized businesses are moving to Business VoIP Phone Service. Request Free!

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Learn how to choose the best VoIP Phone system for your business and save up to 80% on your bill

Enterprises are looking for ways to cut costs. Self-service applications are a proven method for achieving this essential corporate goal. A well executed self-service strategy that prioritizes customer needs can enhance the customer experience and speed problem resolution and order placement while reducing costs. In this White Paper, you will learn: Business and Call Center Trends Driving Automation Finding the Right Balance between Self-Service and Live Agent Support The Benefits of Self-Service Determining What to Automate via Self-Service Written by: DMG Consulting LLC Sponsored by: Microsoft Dynamics CRM Request Free!

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Self-Service: Putting Customers First Makes You a Winner

Although most companies believe that they deliver good customer service, many admit that they do not adequately leverage their customer relationships to gain the insights needed to personalise their value propositions. Gathering intelligence from multiple sources such as social media, customer service centres and online support, and then transforming that intelligence into productivity improvements are vital steps in transforming customer service in the digital age. Written by: Economist Intelligence Unit Sponsored by: Microsoft Request Free!

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The Empowered Customer: Productivity Enhancements in a Digital Era

In this economy, insurance organizations are looking for ways to drive more connected experiences with customers by focusing on increasing sales productivity. The white paper, based on key findings from a 2008 CustomerThink survey of sales professionals and business managers, outlines the key factors that thought leaders say contribute the most to sales productivity. It addresses the critical role technology plays in the process, and outlines best practices for sales and IT leaders to use to drive value, realize efficiencies, and ultimately improve their bottom line. Request Free!

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Improving Sales Productivity: An Opportunity for Sales and IT Leadership